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SMART FM Lite/Premium

Base CMMS/CAFM product with full functionality for comprehensive maintenance activities.

SMART FM Lite is a complete web-based computer aided facility and maintenance management with full functionality for comprehensive maintenance activities.

With SMART FM Lite, you will have the functionality necessary to manage your facilities, assets, checklists, preventive maintenance schedules, helpdesk, breakdown maintenance inventory, accounts, workforce, reports and admin controls.

The base product includes basic Smart Workflow Engine by which online approvals are simplified. All approvals related to maintenance activities can be achieved with basic flow.

SMART FM Lite core features includes
  • Comprehensive facility register
  • Comprehensive asset register
  • System assigned asset barcode
  • Asset condition and access to asset lifecycle information
  • Asset history card
  • Asset category register
  • Asset migration from spread sheet to software
  • Central document manager
  • Create maintenance frequency, check points, checklists and associate materials
  • Preventive maintenance scheduling and work order generation
  • Time based preventive maintenance tasks by defining standard man minutes and manpower to perform a work order.
  • Employee diary
  • Raise complaints through helpdesk
  • Work analysis & job estimation for breakdown maintenance
  • Comprehensive material register
  • Create store and manage inventory items
  • Request material for various maintenance activities
  • Issue material against requests
  • Stock valuation
  • Track material utilization
  • Create account ledgers related to facility & asset category
  • Create contracts
  • Classify type of maintenance services involved in a contract
  • Associate assets, staff & facility involved in a maintenance contract
  • Manage employees
  • Manage shifts
  • Track Workforce mobilization with Time & Attendance
  • Set approval hierarchies for multilevel using workflow engine lite version ( up to 2 levels)
Key Features

SMART FM Lite with its number of key features in a base product makes it the perfect solution across a range of industry involved in maintenance activities.

  • Available as subscription service (SaaS) or on premise
  • Single user to multi user
  • On tablet, mobile and online
  • Developed, Customized and implemented by Nanosoft team of industry experts
  • Easy to implement and use
Modules
  • Facility Management
  • Asset Management
  • Service Level Agreements
  • Preventive Maintenance
  • SMART Scheduling
  • Helpdesk
  • Breakdown Maintenance
  • Inventory (Single Stores)
  • Contracts Lite
  • Employee
  • Time & Attendance
  • Accounts Lite
  • MIS & KPI Reports
  • Admin Control
  • Smart Workflow engine - lite
Add-on products/modules
  • SMART FM Reach (mobile application)
  • Smart Helpdesk - Web (Saas)
  • Smart Helpdesk - Android
  • Smart Workflow Engine - Advanced
  • Task Management
  • HR & Payroll
Next Available product with advance
  • SMART FM Premium
  • SMART FM ERP
  • HR & Payroll

Xceed - BI & Analytics

Powered with executive dashboard (KPIs), reports, graphs and charts.

Smart X-ceed gives you access to valuable business in-sights on real-time. This solution can slice the data and provide you with meaningful dashboards for immediate insight into your operations. You also get a view of the business in the clear pictorial representations, such as bar, pie, waterfall other charts. All of these help you make timely and informed decisions.

Dashboards for Helpdesk, Assets, Preventive Maintenance, Contracts, BMS & iOT, Employee, KPI’s

Search

Flexible Data Search by dates, contracts, properties, locations

Drill Through

Get to the micro level data

Email

Choose a chart and email

Approvals

Part of approval hierarchy

Messages

Instantly Communicate with team member

Self Service Reporting Tools

You can also create your own reports /statistic designs by enabling SMART FM with Power BI tool.

Reach

Work smarter by providing your field services with mobile application, this is a step towards reducing paper work and an initiative towards go green.

Smart Reach is a cross platform mobile application which can be installed and access through wide range of smartphones and PDA's


SMART Reach facilitates the technician with core maintenance activities and supervisor/inspectors with job inspection and various type of site inspections


Seamless integration of Reach with Smart FM Lite, Premium or ERP products enables secured access to asset information and various maintenance tasks planned and assigned to technicians, supervisors and inspectors.

  • Track asset information by browsing in the search panel or by scanning the barcode fixed to an asset
  • Receive preventive, breakdown and daily inspection tasks
  • Option to Scan the barcode fixed in the asset before commencing a task.
  • Option to select material, enter root cause, observation, recommendation and corrective action taken during a breakdown maintenance
  • Time based maintenance activity
  • Option to keep a task on standby mode with valid predefined remarks
  • Perform site inspections
  • Take picture of assets and damaged parts while performing a task
  • Perform tasks in offline mode and upload once connected to internet
  • Request material against a task
  • View the SOP, health & safety instructions, sub assets
  • Option to sign after completion of a task. Also get feed back and signature from the complaint originator
  • View status of activity performed
  • Approve or reject a completed task through job inspection module
Modules
For Technicians
  • Asset
  • Preventive Maintenance Tasks
  • Breakdown Maintenance Tasks
  • Daily Inspection
  • Incidents
  • Attendance
For Supervisors / Inspectors
  • Site Inspections
  • Job Inspection - for completed preventive and breakdown maintenance tasks

Self Service Helpdesk Portals

Smart Self Service Helpdesk is a easy to use web and mobile portals enabling the end user occupiers of a facility to submit and track complaints, service requests.

This enables the property owners and service providers to simplify and enhance the quality of service to the customers through quick response times and better communication. This advanced tool is available online accessible through standard web browsers. Through smart helpdesk application customers can easily avail the services.

Your maintenance team will operate in most efficient and professional way possible.

Users can easily track the status of their complaints through the system from the time it is submitted to its completion.

Submit

Submit your requests / complaints with an option to attach image and video

Track & Follow-up

Track and follow-up the status of the requests / complaints

Feedback

Provide Feedback for closed requests / complaints

FAQ’s

Option to update FAQ’s by the property owner

Knowledge Base

Search for solution a general and usual complaints before submitting a request

Platform

iOS, Android, Web

Self Service Helpdesk portals are fully capable to be designed and hosted with client branding during implementation. When you choose Smart FM, you choose to host in your brand

Visitor Management

  • Option for on-arrival appointment request
  • Genuine check by sending unique OTP through SMS to visitor mobile and entering the OTP in the system for confirmation
  • Barcode enabled gate passes printed in normal as well as barcode printers
  • Capture photo, biometric, ID proof and visiting card during registration process. Smart VMS can be seamlessly interfaced with web cams, biometric devices, scanners.
  • Multiple gate (source of entry) can be managed. Visitors inflow/outflow can be easily channelized by defining gates
  • Provision of short term & long term passes
  • Enter belongings if any of the visitor to inspect during check-out
  • Option to get approval of the host before issuing gate pass to enter the premises
  • Option to define type of visitors ( example: office, courier, delivery etc…..)
  • Named user licenses with defined set of roles and responsibilities
Device Interfaces

Biometric

Web Cam

Card Reader

Utility Billing

An efficient and comprehensive utility billing solution which can integrate with 3rd party software or migrate consumption data to Generate monthly bills of utilities like Electricity, water, gas, chilled water and gas based on consumption. Our team of experts ensure that we work together to provide a simple and yet efficient secured billing solution across properties.

Properties

Create and Manage Comprehensive Property data.

Consumer Account

Create and Manage Consumer Account details linked to property data

Meter Register

Comprehensive Meter details used to capture consumption data

Dashboard

Graphical dashboards on consumption, billing stats etc.

Tariff Register

Create Tariff for each type of meter with consumption slabs

Consumption Records

Option 1: Capture and post records from 3rd party system Option 2: Migrate using templates

Approvals

Approvals for Tariff creation and consumption records

System Set-up

Initial system set-up configurations for billing and process configuration

Billing

Automated billing based on consumption and active tariff slabs. Automated e-bills

Accounts

Manage Payable and outstanding statements.

Post Billing Solution

Disconnection, Reconnection based on the payment status

Administration

Manage user groups and user authorization.

SMART GIS

Track your
Field Staffs
Assets
Contracts
Properties
Staffs

Supplier Portal

Enhance your supplier engagement using Smart SCM. Seamless interface with SMART FM enables your supplier to receive enquiries and submit quotation instantly

Key Features
Purchase Enquiry

Registered Supplier can receive Purchase Enquiries

Quotation

Create and submit quotation, VAT Compliant

LPO

View Purchase Orders

Agreed Materials

View agreed list of materials